Last updated: October 7, 2025

At JINZA Oriental Couture, we believe privacy is part of luxury. Our relationships with clients are rooted in trust, respect, and discretion—values we uphold across every aspect of our work, including how we handle your personal information.

This policy outlines how we collect, use, and protect your data when you visit our website or engage with us through consultation, purchase, or communication.

We collect only what is necessary to serve you better:

• Your name, email address, and phone number when you book a consultation or make an inquiry
  
• Shipping or billing information when you place an order
  
• Measurements, preferences, and inspiration images if you choose to commission a custom garment
  
• Browsing behavior (pages visited, time spent) via cookies to improve your experience
  

We do not collect sensitive financial data (like full credit card numbers) directly on our site. All payments are processed securely through trusted third-party platforms.

We use the information you share with us to:

• Respond to your inquiries
  
• Prepare quotes or custom designs
  
• Arrange virtual or in-person fittings
  
• Deliver your finished garment or heirloom package
  
• Keep you informed (if you’ve opted in) about trunk shows, limited collections, or cultural stories

We do not sell, rent, or share your information with any third-party marketers.

To ensure our website serves you well, we use cookies and analytic tools (like Google Analytics or Mouseflow) to understand how visitors interact with our pages. This helps us improve site performance, design, and content.

You can adjust your browser settings to disable cookies at any time.

We may feature select client photos, stories, or garments on our website or social platforms, but only with your explicit permission. Every image or quote is treated with the same care we give our embroidery: respectfully, thoughtfully, and with meaning.

Your information is stored securely and only accessible to the small internal team who assists with design, logistics, and client care. We never store more than we need, and we routinely review and clean our data for safety.

You may request to:

• View the information we’ve stored about you
  
• Update or correct your contact details
  
• Request removal of your data from our system
  

Simply email us at info@jinzaoriental.com with your request, and we’ll respond promptly.

This policy may be updated occasionally to reflect changes in law, technology, or our own practices. The most current version will continuously be published on our site with a date of revision.

If you have any concerns or if you’d simply like to speak to a real person, we welcome your message.

JINZA Oriental Couture

Email: info@jinzaoriental.com

Phone: +1 (310) 598 0431

Based in Los Angeles, California

Consultations by appointment

Let us continue to earn your trust—not just in how we craft your garment, but in how we care for your story.